Why we don’t pack with gift box by default?
Because we prioritise ‘duty free’ and ‘fast safe delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
now the small/medium bags offer gift box with extra charge: click and add it now
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
please note all bags(medium&large bag) dimension may have a measuring error, the difference(measuring error) should be less than 3-5cm, if over 5cm of each size, you can contact us for checking again.
regarding correct measuring, bags must be under openning condition, not defaut fold and flat condtion.
Natalie (verified owner) –
Very nice, well-made bag
Robert (verified owner) –
The bag is well-made, but it’s heavier than expected.
Willow (verified owner) –
Very happy, worth the price
Dylan (verified owner) –
Great quality and design, but the shipping cost was quite high.
Bailey (verified owner) –
Very happy with the bag
Ryder (verified owner) –
My return was handled swiftly and without any issues.
Sophia (verified owner) –
Excellent communication, fast delivery. 🚚
Gary (verified owner) –
The before-sale service was amazing; they answered all my questions patiently.
Peyton (verified owner) –
Excellent customer support, though the bag took a bit too long to arrive.
Joshua (verified owner) –
Such a wide variety of stylish bags to choose from!
Andrew (verified owner) –
Very pleased with my new bag. 🌸
Sophie (verified owner) –
Great quality, will buy again! 😊
Charlotte (verified owner) –
The customer service was helpful.