Why we don’t pack with gift box by default?
Because we prioritise ‘duty free’ and ‘fast safe delivery, these 2 are the main concerns from customers.
A box would take large volumn and easy to attrack customs’ attention. It might be stuck on customs for a long time and charge duty fee once customs officers open it.
So all medium/large bags(any side longer than 20cm) are packed with original dustbag, and some small pochette bags we may pack with original box randomly(not 100% with box). But for small wallets, all would be packed with gift box.
now the small/medium bags offer gift box with extra charge: click and add it now
Bags come with Smell?
Leather bags usually have a little special smell when they are new.
It’s normal and we recommend that you put your bags in a ventilated place for 3-5 days.
please note all bags(medium&large bag) dimension may have a measuring error, the difference(measuring error) should be less than 3-5cm, if over 5cm of each size, you can contact us for checking again.
regarding correct measuring, bags must be under openning condition, not defaut fold and flat condtion.
John (verified owner) –
Very pleased with the bag
Jack (verified owner) –
Excellent support team, but the bag has a strong smell initially.
Autumn (verified owner) –
The customer service team is very responsive and helpful.
Arianna (verified owner) –
Informative product descriptions made choosing the right bag easy.
Luna (verified owner) –
Great quality, stylish
David (verified owner) –
Very pleased with the prompt delivery and quality of the bag.
Kenneth (verified owner) –
Nice size, stylish design
Elizabeth (verified owner) –
The bag is average size.
Arabella (verified owner) –
Email communication was clear and timely, keeping me updated every step of the way.
Julia (verified owner) –
Problem-solving skills of the support team are commendable.
Emery (verified owner) –
Fast delivery, but the packaging could be better.
Evelyn (verified owner) –
Great value for money
Willow (verified owner) –
Very pleased with my new bag. 🌸